Keep customers informed about the products, services and events they care about. We plan, write, design and build emails for independent shops and ecommerce businesses across Maine and the Northeast.
Tell us what you needA welcome sequence can explain what your shop offers, help someone choose a product or introduce repairs, classes and other services. We decide what a new subscriber needs to know before deciding how many messages to send.
Care instructions, a relevant accessory or a reminder about a regularly replaced product can make sense after a purchase. Timing depends on what you sell. We check the purchase data and conditions that stop a message before turning on an automated sequence.
We can plan and produce regular emails for new arrivals, seasonal needs and events. We agree on the schedule, who supplies product information and who approves each message. We don’t assume every email needs a discount.
Our background includes hands-on work in Klaviyo, HubSpot and Customer.io. We review your existing setup before recommending another tool. We check subscriber permissions, links, mobile layouts and which people qualify for each send.
Start with one welcome or post-purchase sequence. We’ll agree on the audience, number of messages, writing, design, setup and testing. Ongoing campaigns, platform fees and additional integrations are scoped separately.
It can. Classes, repairs, events and new stock may give customers reasons to hear from you. We’ll work with the information you can reliably collect rather than assuming you have online purchase data.
Yes. We can agree on an ongoing schedule after reviewing your list, platform and available content. Campaign production is separate from the first automated sequence unless your proposal includes both.
We choose measures that fit the goal, such as replies, bookings or purchases. Revenue reporting depends on the store and email platform being connected properly. We explain those limits before relying on the numbers.
Share your website, what you offer and what you’d like to improve. We’ll reply with any questions and let you know how we can help.